The Team


Carrie Henderson

President and Sr. Director of Entrepreneur Services

(317) 464-2229

Carrie Henderson, a native Hoosier, serves as a dual role as the Senior Director of Entrepreneur Services for the Indy Chamber and President of Business Ownership Initiative, LLC. 

In 2009, Carrie was the founding partner of Red Leaf Group, LLC, which acted as an advisor to its clients to help develop valuable opportunities for economic development, growth and profitability.  Prior to the formation of Red Leaf Group, Henderson spent 27 years working in venture capital, microenterprise lending, government, public finance, corporate finance and economic development.  Carrie specializes in government procurement, public/private partnerships, contract negotiations, debt/equity structuring, and project management.

Jacqueline Troy

Director, Central Indiana Women’s Business Center

Email (317)464-2245

Jacqueline Troy is the Director of the Central Indiana Women’s Business Center, which is part of Business Ownership Initiative. She is an accomplished, versatile professional with over ten years of experience and a demonstrated track record in strategic planning, grants and program administration, financial management, program development, inter-agency coordination, relationship management and partnership development.

Before joining BOI, Jackie worked for the State of Indiana as the Savings & Financial Capabilities Manager for Indiana Housing and Community Development Authority. In that role, her primary responsibilities included managing an annual portfolio in excess $5 million and overseeing several asset development and microenterprise programs, including: Indiana’s Individual Development Account (IDA); Refugee IDA Program; and Educational Development Account program.

Jeannie Hurley

Operations Coordinator

Email (317)464-2258

Jeannie Hurley joined BOI as the Operations Coordinator in January 2017.  She has held a variety of customer service and operational support roles in both corporate and nonprofit settings.  She worked for 8 years as an Operations Associate for Charles Schwab and Co. Inc., where she assisted clients with complex retirement and estate issues.  In late 2014, she transitioned her career to the nonprofit sector by becoming the Administrative Coordinator for Advancement and Donor Relations at the Indianapolis Museum of Art.   Due to her lifelong love of literature and writing, she has also held several positions at the Indianapolis Public Library and worked as a freelance writer.

She enjoys working at BOI because she’s part of a team that helps clients achieve their goals .  She enjoys talking with clients about their business aspirations and connecting them to coaches and resources that will guide them along the way. 

As a passionate advocate for volunteerism, she spends her free time being active in the Indianapolis community.  She has served on the Board of Giving Sum, a giving circle of business professionals working to make a difference in Indianapolis, and she has volunteered with several local nonprofit organizations including Indy Urban Acres, Gleaners Food Bank, Indy Reads, and Habitat for Humanity.  

Mary Christensen

Loan Underwriter and Portfolio Manager

Email (317)464-2288

Mary Christensen joined BOI in late 2016 as the Loan Underwriter and Portfolio Manager, with responsibilities including management of physical and online loan files, review of loan requests prior to their consideration by the Loan Committee, preparation of loan documentation, handling loan closings, tracking of borrower financial statements, and client follow-up after closing.

Prior to joining BOI, Mary spent more than 30 years in the commercial banking industry, starting her career as a Credit Analyst with Merchants National Bank in Indianapolis and continuing in the same role after National City Bank purchased Merchants National in the early 1990’s.  Mary joined KeyBank, N.A. in 2000, as a Relationship Officer, assisting Commercial Loan Officers with underwriting their clients’ loan requests and acting as a liaison with the credit approvers.     

Sarah MacInnis

Director of Business Coaching

Email (317)464-2274

Sarah MacInnis is a business coach for Business Ownership Initiative.  She has over 12 years of experience working for national and local non-profit organizations.  Her expertise in personal and professional coaching, training and assessment; strategic planning; financial management; program administration; networking; stakeholder consensus building, staff supervision, and employee development have established Sarah as strategic thinker focused on interdisciplinary solutions.

Sarah comes to BOI after an 11-year tenure at the National Collegiate Athletic Association where she served as full time employee and independent contractor.  Sarah supports her community by volunteering with the Children’s Museum where she designs and teaches enrichment programs for the museum preschool.

Gustavo Escalante

Business Coach and Manager, Hispanic Business Council

Email (317)464-2254

Gustavo A Escalante is the Hispanic Business Council Manager of the Indy Chamber, a business advocacy organization representing over 2,500 businesses in central Indiana. Escalante joined the Chamber in April 2008 as The Hispanic Business Advocacy Manager.

Escalante serves as a business coach for the Business Ownership initiative and also on a number of community boards including: CPA Young Latino Professional Task Force, HBC Mentorship Program, International Center of Indianapolis, also belongs to the Brownsburg Baseball Little League Program.
A native of Caracas, Venezuela, Escalante is a graduate of the Metropolitan University in Caracas in Business Administration, Major in Management. In 1996 Gustavo moved to Indianapolis and currently resides there.

Escalante is married to Erica, a Spanish teacher in Indianapolis, and has two sons, Luis 13 and Diego 5.  His passion besides his family is Baseball and Auto Racing.

Darice Maxie

Regional Business Coach


Darice Maxie is the Regional Business Coach for Business Ownership Initiative servicing the Indianapolis area as well as the surrounding counties. She is an experienced entrepreneur and business consultant having helped for profit and not for profit enterprises for more than 15 years. Darice specializes in developing marketing strategies that set small businesses apart both locally and online. She has spent a considerable amount of time in corporate leading teams and producing results in banking, investments, insurance, and real estate. Darice is a graduate of Indiana University and Indiana Wesleyan. She and her husband, Charlie live on the north side of Indianapolis. She has two children, Brianna and Caleb.

Neil Metzger

REDi business coach


Neil Metzger is the ReEntry Entrepreneurship Development Initiative (REDi) Business Coach for Business Ownership Initiative focusing on coaching ex-offenders both pre and post release. He has over two years of experience working with local economic development and small business services. Neil has a master in business administration with an emphasis in entrepreneurship from Saint Louis University. 

Neil is originally from Nicholasville, KY. He moved to Indianapolis with his wife, Christine, in 2013. He previously lived in St. Louis, MO for nearly 10 years.

Precious Little

REDi program manager

Precious Little is the Program Manager for BOI’s ReEntry Entrepreneurship Development Initiative (REDi), working with currently and formerly incarcerated individuals to teach them the skills necessary to start a business. Precious’ background is rooted in designing and implementing community-focused programs including initiatives that focus in access to education, hunger relief, trauma prevention and government affairs. Precious oversees REDi and participates in a number of other initiatives to assist entrepreneurs locally, including Kauffman Foundation’s 1 Million Cups. She is originally from Chicago, IL, but Indy is where she calls home. 

From The BlogView All

1. Fail spectacularly

2. Success spectacularly

3. Change the economic climate of their neighborhood, city, country or world

4. Dream and act outrageously

5. As Teddy Roosevelt would say: "..knows great enthusiasms, great devotions"

6. Rise every morning with a belief that today can be the day. (See the Entrepreneur's Christmas Pony Story.)


Kim Brand


Written by Kelly Young, president, Baise Communications


Earlier this month, I found myself sitting around the table with some very smart, creative and talented women as part of the Central Indiana Women’s Business Center (CIWBC) Support Circles. This yearlong program is designed to serve as a forum for women to discuss issues that affect women in business – a program for women, led by women. The Indy Chamber best describes it as “a year-long program of women supporting women for leadership and growth.” I’ve offered to write about our monthly sessions because I believe the information is going to be worth sharing.


Friday’s topic was “authentic communication and getting/receiving feedback.” Some of us in the group are business owners, some are managers and directors, so our approach and examples varied, but what remained the same was our need to communicate effectively and efficiently whether it’s with other employees or clients.


My three top takeaways worth sharing:


1.     Build relationships: Develop a relationship first with the person/people you are communicating with so you understand and respect their communication styles. Men and women are different, yes; but no matter our gender, we all want to be seen, heard and valued.

2.     Gain awareness: Keep in mind, there’s always something bigger going on. Before communicating, first understand and be aware of what’s going on around you and around the person you’re communicating with, receiving feedback from, or giving feedback to.

3.     Show up: Ask the question “how do I want to show up today?” to help you be a better communicator. It sounds like a simple question to ask, but it may be harder to answer.


Our 90 minutes went too fast – and next month seems too long to wait to get together again. Until then though, I look forward to putting into practice what we discussed. Most importantly, I look forward to finding the best way for me to be a more authentic and present communicator – personally and professionally.



One of the questions we get most often from BOI/CIWBC clients is "What is the best way to fund my idea?"  This is the age old question that has been the challenge of all entrepreneurs since time immemorial.  There are many options:  traditional bank funding, microloans, angel investors, venture capital, and "bootstrapping" your business through slow growth without debt.  In addition, crowdfunding has become an increasingly popular way to get the money you need to take your business to the next level.

The Jumpstart Our Business Startups Act (JOBS Act) was signed into law in 2012 and changed the rules regarding crowdfunding.  Crowdfunding is defined as "the practice of funding a project or venture by raising many small amounts of money from a large number of people, typically via the Internet."  Before the law was passed, investors had a long list of rules and regulations that they needed to adhere to in order to protect them from bad investments.  The JOBS Act loosened those regulations so that anyone can invest in the small business or idea that they believe in.

This recently published story from PBS NewsHour answers a lot of questions about crowdfunding.


In addition, this blog post from of the Huffington Post asks the important question "Will the JOBS Act Actually Create Any Jobs?" by outlining some of the potential risks of crowdfunding.

What this means to you, the entrepreneur, is this:  Do ALL your homework.  Look at all your options and explore your funding needs from all angles.  The old adage "if something is too good to be true, it probably is" tends to hit home more often than not.  You may be able to get started with less money than you anticipated.  Always seek the advice of someone who is not emotionally or financially invested in your business - like one of BOI's Business Coaches - to help you make these life/business altering decisions.

For help with your business, call: 317.464.2258

111 Monument Circle, Suite 1950, Indianapolis, Indiana 46204 (serving Central Indiana)
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